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Privacy Policy

Privacy Commitment

 Royal Opera House Muscat "ROHMuscat" is committed to safeguarding your privacy online and has developed the following Privacy Notice.  This Privacy Notice explains how, and for what purposes, the Royal Opera House muscat uses your personal information collected about you via or ROHMuscat Mobile App.

Please read this Privacy Notice carefully to understand how your personal information will be treated.

Personal Information

The details which you provide about yourself and any information which identifies you such as your name, address, email address, date of birth, telephone number and country of residence details will only be retained by the Royal Opera House if you provide this personal information when purchasing tickets or when asking to receive communications from the Royal Opera House Muscat.

Although it is not compulsory to provide all of this information, should you choose not to, then the Royal Opera House Muscat may not be able to provide you with the full range of services that Website/Mobile app has to offer.

You can update and amend your personal details at any time by signing in using the sign in button on the website/Mobile app then accessing your account details by selecting your name at the top of the page.

The Royal Opera House Muscat does not store credit card information.

How the Royal Opera House Muscat uses your personal information

Personal information will be held on the ROHMuscat system and used for operational purposes such as the processing of bookings and orders, analyzing audience data and, where you have consented.

You have a right at any time to request the Royal Opera House Muscat to stop contacting you and can amend how the Royal Opera House Muscat uses your personal information by signing in to Website – Mobile app and accessing your account details.

The Royal Opera House Muscat  may from time to time ask you for further information in order to update records or for particular purposes.  You are under no obligation to participate and should you provide any further information, the Royal Opera House Muscat will inform you how any further information will be used.

We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you, including geo-demographic information and measures of affluence, when it is available from external sources to help us do this effectively. This helps us understand the background of the people who support us and helps us to make appropriate requests for gifts to supporters who may be able and willing to give more than they already do.

Sharing your personal information

The Royal Opera House Muscat will only share your personal information if the relevant opt-in box has been ticked within your online account.

In addition, if you choose to enter competitions or other activities that require administration by third parties, the Royal Opera House Muscat may pass your personal information to such businesses in order to contact you.

You can amend these settings at any time by signing in to your online account.

Information automatically collected from your computer/Mobile app

Log files/Public IP addresses: A public IP address is a unique number which allows a computer, group of computers or other internet connected device to browse to the internet.  When you visit or ROHmuscat Mobiel app the ROHMuscat's  web server automatically records your public internet protocol (“IP”) address and also generates a log file.  The log file records the time and date of your visit, the pages that were requested, the referring website (if provided) and your internet browser version.  This information is collected to help diagnose and manage the website, to audit the geographical make-up of users, and to establish how they have arrived at the website.
The Royal Opera House Muscat does not ordinarily link IP addresses to any of your personal information, which means that you remain anonymous even though the IP address is used to produce analytics information.


The Royal Opera House Muscat takes every precaution to protect your information.  To this end, the Royal Opera House Muscat has implemented appropriate technologies and policies to safeguard your privacy from unauthorized access and improper use.


Other than where you have consented to the Royal Opera House Muscat sharing your personal information, the Royal Opera House will not disclose any of your personal information without your permission unless required to do so (for example, if required to do so by a court order), or when requested by the police or a regulatory or government authority investigating illegal activities.

Third Party Websites

The Royal Opera House is not responsible for the privacy notices and practices of other websites even if accessed using links from and recommends that you check the policy of each website you visit and contact its owner or Data Protection Officer if you have any concerns or questions.




I understand and agree that all materials, services and information ("materials") presented on this ROHM mobile app  are the property of this ROHM MOBILE APP. I agree not to reproduce, copy, or otherwise duplicate such materials without the express permission of this MOBILE APPP. I further understand that any materials presented on this APP are intended solely for Customer's use of this APP. I understand that while I am welcome to benefit from such materials personally, I agree not to resell, modify and resell, and or repackage and resell the materials. I understand that the foregoing agreement provides the web site provider with rights to the materials above and beyond copyright law.


No representations or warranties, express or implied, with respect to services and Customer's use of this APP are granted. Customer hereby acknowledges that APP provider has no control over the condition or change in configuration of any venue referred to in this APP.

Customer hereby acknowledges that APP provider has made no representation or warranty, express or implied, (i) with respect to the suitability of its services for the purposes or uses of Customer, or (ii) of merchantability or fitness for a particular purpose. APP provider shall not be liable to Customer for, Customer hereby assumes all risk of, and Customer waives all claims against the APP provider in respect of any damage whatsoever in connection with Customer's use of this APP (whether based upon contract, tort, negligence, warranty, product liability, strict liability, and/or otherwise and whether or not the APP provider has been notified of the possibility of such damage) resulting from, or arising out of, its services or Customer's use of this APP.

Last Update on 16 JAN 2017